* Mall of Qatar welcomes guests, families and children for 'comfortable, safe shopping and dining experience'

Mall of Qatar (MoQ) has said that it is welcoming young guests to its premises while taking the "utmost precautionary measures to ensure the safety of youngsters and the community", in accordance with Phase 4 – stage 1 instructions of the gradual lifting of coronavirus restrictions in Qatar.

The coronavirus causes the Covid-19 respiratory disease.

With the reopening of Doha Metro with a limited capacity, guests can visit the mall on the Green Line again.

The mall has set up a checkpoint on the Metro bridge at the exit of the Metro, where visitors will undergo temperature checks via advanced thermal cameras and have to show their Ehteraz app “green” code to ensure safety.

"Reiterating its commitment to the safety of visitors of all ages, the nation’s mall took all the precautionary measures needed to provide a safe, enjoyable and comfortable visit.

“All food court outlets, dining areas and cinemas have undergone thorough sanitisation to welcome the returning visitors and serve them in a world-class hygienic and safe environment," the mall said in a statement.

“We are thrilled to welcome our young guests again in our mall. Our children are our blessings, and we have taken all the necessary measures to provide them joyful moments and safe shopping and dining experiences.

“Besides, other necessary procedures are put in place to maintain the highest levels of hygiene in the prayer rooms, theatres and at the Metro bridge leading to the mall, allowing all visitors to enjoy their time at their favourite, safe and comfortable destination,” Mall of Qatar general manager Emile Sarkis said.

“At this stage, life is gradually coming back to normal, thanks to the effort and precise plans of the authorities.

“We want to thank them for their dedication and excellence in dealing with this pandemic,” Sarkis added.

Children can enjoy the full dining and shopping experience along with their parents or guardians at the mall’s selection of restaurants and the food court.

Due to Covid-19 restrictions, youngsters should be accompanied by their parents who must show the Ehteraz app “green” code, undergo temperature checking at the entrances, and wear preventative face masks during their visit to the mall.

Ensuring high levels of safety, the mall is adopting strict standards in the food court.

The court is open to diners with a maximum capacity of 30% with 2.5m distance between the tables to maintain social distancing requirements, undergo ongoing sanitising for the tables, trays after each use with designated cleaners at all times to keep continuous hygiene.

At the same time, security personnel arrange queues at the food court outlets to maintain a safe distance between people while waiting for their food.

According to the instructions, playgrounds and leisure centres will remain closed while cinemas are open to guests over 18 years with limited capacity.

In addition, the prayer rooms for both males and females are now reopened with a limited number of worshippers at one time.

The mall is providing worshippers with a single-use disposable prayer mat and conducting regular disinfection procedures at the prayer rooms after each session to secure the highest levels of hygiene.

Mall of Qatar has urged all visitors to follow the instructions at entrances to ensure the safety and health of visitors, employees and tenants.

Customers can also collect face masks and gloves from the customer services desks if required.

Throughout the mall corridor and hallways, more than 70 hand sanitation stations have been installed, allowing visitors to sanitise their hands regularly.

Besides, the mall has installed 80 handrail UV sanitisers to periodically sanitise the handrails of the escalators and protect customers while moving in the mall.


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