Ooredoo has announced that its new customisable App-managed postpaid plan, Shahry Me, is proving to be a great success with customers. The new digital plan, which features completely customisable allocation of data and calling across family members and households, can be designed based on the customer’s individual needs and those of their family and household members, ensuring allowances do not go to waste and customers can make the most of all elements of their plan.
Shahry Me allows users easily to share data and minutes with the whole family and household members via the App any time. The main account owner can manage up to five SIM cards of the family, while being in control of services and allowances via the specially designed App.
Unused allowances can be passed on to other family and household members, and children can be rewarded with extra data for more screen time. Customers will also be protected against bill shocks as dependent users will have to request extra allowances from the main account holder who will approve or reject such requests.
After installing the new Shahry Me App, customers will be able to order their Shahry Me SIM online or migrate any of their existing Hala or Shahry services to Shahry Me. They will be charged only for the confirmed services, thanks to a customised plan within a fully digital service.
This works in real time, meaning all changes, charges and subscriptions can be executed in seconds, and allows the main SIM owner to use the unique ‘Build Your Own Plan’ feature that is integral to the innovative new system.
Shahry Me comes loaded with entertainment, including Hollywood and Bollywood movies with Starz Play and ErosNow, and thousands of buy-one-get-one free offers at a wide range of leading leisure, lifestyle, and dining options with the Urban Point app in Qatar, Kuwait, and Oman.
Sabah Rabiah al-Kuwari, director, PR at Ooredoo, said: “We’re delighted to see the market reacting so well to our new Shahry Me digital customer experience. A tremendous amount of research went into the design of the plan and its App to ensure complete customer satisfaction which is at the heart of our corporate strategy, and it’s great to see our customers so enthusiastic about everything it offers.
“Moving towards complete digitalisation is also a key focus at Ooredoo, in line with Qatar National Vision 2030, and this completely digital, App-managed plan fits perfectly with our future plans.”