A total of 11 Umrah operators have been approved by the Ministry of Endowments (Awqaf) and Islamic Affairs, Ali Sultan al-Misfiri, director of the Haj and Umrah Department told Qatar TV on the programme Hayatuna (our life).
Explaining the procedures for organising Umrah for citizens and residents in Qatar, he said: "As part of the regulations in the context of the Covid-19 pandemic, the first step is to register on the platform Muqeem (resident) 72 hours before entry into Saudi Arabia, as well as to register in Tawakalna and Etamarna apps in order to get the electronic pass for Umrah and Salat prayers in the Grand Mosque of Makkah.
"In case there is a technical difficulty with the apps to get the electronic pass, the applicant for Umrah has to refer to Enaya office in Saudi Arabia to get an e-bracelet, a permit in order to be able to perform Umrah and allowed to perform the five daily prayers in Al-Masjid Al-Haram.
“The procedures to be followed are the same for both citizens and expatriates. But, expatriates can only go on Umrah via authorised Umrah operators. Residents and citizens can access Qatar's Ministry of Awqaf and Islamic Affairs website to get information about the operators."
It is important to register in applications related to performing Umrah before heading to Makkah. The Tawakalna app is the same as Qatar's Ehteraz and pilgrims need it, the official added.