Qatar Insurance Company (QIC) has launched the "first all-inclusive" online portal, offering the "fastest digital solution" to buy and renew insurance policies in Qatar.
Developed with an innovative customer-centric approach, qic.online allows customers to buy their car, motorcycle, travel, home contents, boat & yacht, and personal accident policies in just two minutes, without any need to scan and submit paperwork, or to call or visit a QIC branch to complete the onboarding journey.
Available in both Arabic and English, the new insurance portal offers instant covers comparison; allowing customers to get complete information on policy types, in addition to product recommendation to help them better identify the right insurance covers that suit their driving, travelling, and living needs.
The online portal also allows customers to compare policy prices and select their preferred payment plans, including paying their insurance premiums in monthly instalments while enjoying enhanced security for payments made via debit and credit cards.
The portal’s engaging design and modern interface properly support all display types and devices, allowing both new and existing customers to experience a simplified and intuitive navigation during both the onboarding and renewal processes.
Customers can also request instant assistance from QIC’s customer service at all stages of their onboarding journey via the ‘Ask us’ button and receive instant support from the QIC’s customer service team all weekdays and round-the-clock.
For existing QIC customers, the portal offers a dedicated page for insurance renewals in just a few clicks by only entering their QID or policy number, and without any need to type their details linked to the QIC database anew. qic.online also hosts other features allowing customers to have extra control on their insurance needs, including upgrading policies and online claims management.
On the new portal launch, QIC’s chief operating officer - Qatar operations Ahmed al-Jarboey said, “We are happy to launch the first and fastest all-inclusive insurance portal in Qatar, and to become the only insurance company in the country that allows customers to buy insurance policies in just two minutes. qic.online is revolutionary at all levels, and it is certainly another significant step in our journey towards the full digitisation of all our insurance products and services.
“We have achieved record levels of customers’ reliance on digital channels over the past few months thanks to our relentless investments in developing our digital capabilities in line with our digital transformation strategy, and I have no doubt that qic.online will now be the one-stop shop that will allow further segments of our customers to be in control of all their insurance needs the way they like and in just a few clicks.”